Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Free Shipping (Excludes Hawaii, Alaska or Outside of the USA):
When you place an order that ships to Alaska, Hawaii, or outside of the USA, the buyer pays for shipping. We will estimate shipping costs & delivery dates for you based on the availability of your items and the shipping options you choose. Please note that our site uses general information about each product's weight and dimensions in conjunction with your approximate location (based on the zip code you enter) to generate quotes for expedited shipping & shipments outside of the lower 48 states. If you'd like a more precise quote, we encourage you to call in your order for the most accurate pricing & delivery options.
For expedited shipping, please be aware that we typically ship orders out Monday - Friday only. If you place an order on Saturday or Sunday, your order will ship out Monday morning.
Order Shipment:
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@easilycarried.com
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos info@easilycarried.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
How do I return a product?
If you want to return an item, please send an email to info@easilycarried.com.
Returns will only be accepted within 30 days of the receipt of your product. The product must be returned unopened in the original packaging.
We do not accept returns of used products. You should also provide us with a receipt of your purchase and a reason for returning the item.
Please note that you cannot return an item without a valid return authorization number.
There is a 15% restocking fee for all returns. Upon receiving and inspecting the returned product, EasilyCarried.com will issue a refund for the full amount minus restocking/administration fees to the credit card used for the purchase only.
If you attempt to send the item back without a return authorization number, it will be refused, and you will be charged the return shipping costs. Customers are responsible for paying all shipping and handling costs for returning an item.
